Data Intelligence leveraging AI for better business outcomes

Cookie policy

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What are Cookies?

Cookies and other similar tracking technologies are small text files or code placed on your device (e.g. computer, smartphone or other electronic device) when you use our websites (as listed in our Privacy Policy) (the “Sites”) or view a message. Cookies allow a website to recognise a particular device.

Our use of Cookies

Cookies help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit our Sites, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and you can find out how to remove cookies from your browser below. However, some of our Sites’ features may not function as a result.

For further information on our use of cookies and other similar tracking technologies, including a detailed list of your information which we and others may collect through cookies, please see below.

What we use cookies for

We use cookies and other similar tracking technologies to:

• recognise you whenever you visit our Sites;
• obtain information about your preferences and use of our Sites;
• carry out research and statistical analysis to help improve our content and services and to help us better understand our users’ requirements;
• target our marketing and advertising campaigns and those of our affiliates more effectively by providing interest-based advertisements that are personalised to your interests; and
• make your online experience more efficient and enjoyable.

Types of cookies

The cookies we place on your device fall into the following categories:

• Strictly necessary cookies—these cookies are essential for you to be able to navigate our Sites and use its features. Without these cookies, the Sites features and services you have asked for could not be provided.
• Performance cookies—these cookies collect information about how you use our Sites, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Sites work.
• Functionality cookies—these cookies allow our Sites to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.
• Targeting cookies—also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Sites and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our site operator’s permission. They remember that you have visited a site and this information is shared with other organisations such as advertisers.

The cookies we use

The table below provides more information about the cookies we use and why:

How to turn off cookies

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting.

Updates to this Cookies Notice

We may update this Cookies Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

The date at the bottom of this Cookies Notice indicates when it was last updated.

Contact

If you have questions or concerns regarding our use of cookies or other similar tracking technologies you can contact us at contact@lightray.ai .

Last Updated: 1st February 2024

Privacy Policy

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1. What Information Do We Collect?

2. How Do We Use Your Information?

We process the personal information gathered through our Services for the business objectives outlined below:

• Account creation, management, and login facilitation, including linking with third-party accounts. Legal Basis: The performance of a contract and in some cases obtaining your consent.
• Sending marketing and promotional communications in line with your preferences, with the option to opt out. Legal Basis: Your consent and our legitimate interest in promoting our services. You can withdraw your consent or opt out at any time.
• Managing orders, payments, returns, and exchanges made through our Services. Legal Basis: The performance of a contract.
• Delivering targeted advertising tailored to your interests and/or location. Legal Basis: Your consent (where required) and our legitimate interests in effective marketing.
• Requesting feedback on your use of our Services. Legal Basis: Your consent and our legitimate interest in improving our services and customer experience.
• Providing the requested services. Legal Basis: The performance of a contract.
• Responding to user inquiries and offering support. Legal Basis: The performance of a contract and our legitimate interest in offering effective customer service.

3. Will Your Information Be Shared with Anyone?

We may share your personal information with third parties, for example:

• External service providers, including those offering IT and system management services, as well as centralized administrative functions.
• Vendors engaged in marketing, conducting surveys, event planning and management, data enhancement services, payment processing, data analysis, email delivery, hosting services, and customer service.
• Professional consultants, such as legal advisors, financial institutions, auditors, and insurance providers.
• Regulatory and government authorities, when we are obliged to disclose information for reporting purposes or to comply with legal requirements and judicial processes.
• In accordance with legal mandates, in response to lawful requests by public authorities, including those pertaining to national security or law enforcement requirements.
• Collaborative partners, specifically for the purpose of enabling them to assist in providing our Services to you.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

4. International Transfers

Transferring and processing your information may involve moving your data beyond the boundaries of the European Economic Area (EEA). Under the regulations of the General Data Protection Regulation, which safeguards your personal information, we implement appropriate measures when transferring your data outside the EEA. These measures include:

• Transferring your personal information to nations recognized by the European Commission as having adequate data protection standards; or
• Engaging with our affiliates or service providers located outside the EEA, utilizing European Commission-approved Standard Contractual Clauses or other mechanisms approved by the European Commission that ensure a level of data protection comparable to that in Europe.

Should these measures not be applicable, we may seek your explicit agreement for specific data transfers. You retain the right to retract this consent at any point.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). In determining the appropriate duration for retaining data, we consider factors such as the volume, type, and sensitivity of the data, the potential risk of harm from unauthorized access or disclosure, the purposes for which we process the data, whether these purposes can be fulfilled through other means, and applicable legal obligations.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How Do We Secure Your Information?

We have established policies and procedures to address any potential breaches of Personal Information. In the event of a breach, we will inform both you and the relevant regulatory authorities, as required by law.

7. What Are Your Privacy Rights?

Under the data protection legislation applicable to you, you may possess specific rights regarding your personal information. Depending on the laws that apply, these rights might include:

• The right to request access to your personal information.
• The right to have any inaccuracies in your personal information corrected.
• The right to erase or delete your personal information.
• The right to request a restriction on our processing of your personal information.
• The right to transfer your personal information to another controller, where feasible.
• The right to object to the processing of your personal information.

To exercise any of these rights, please submit a request here: privacy@lightray.ai

To confirm your identity and your entitlement to access your personal information (or to exercise any other rights), we may need specific information from you. This is a security measure to ensure that personal information is not disclosed to anyone who has no right to receive it. We may also reach out for additional information regarding your request to expedite our response.

We aim to respond to all valid requests within one month. However, for particularly complex requests or numerous concurrent requests, this period may extend beyond a month. In such cases, we will keep you informed.

If you have any concerns about how we handle your data, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence. We would appreciate the opportunity to address your concerns before you approach the supervisory authority, so please contact us first (see section 8 for more details).

You may opt out of receiving marketing messages from us or third parties at any time. You can do this by clicking the unsubscribe link in any marketing message we send, or by submitting a request here: marketing@lightray.ai. Please note that opting out of marketing communications does not apply to personal information provided due to other transactions, like purchases.

California residents, as “consumers” under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), have specific privacy rights, barring certain statutory exceptions. These rights include accessing or deleting personal information that a business has collected, the right to correction, knowledge of, and the ability to opt-out of automated decision-making and opting out of sharing personal information for targeted advertising. The categories of data we collect are detailed in Section 1.

8. Data Privacy Framework

We do not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or the processing of genetic data, biometric data to uniquely identify a person or data relating to health or sex life and sexual orientation, or any other type of data.

In relation to the personal information we process and transfer from the European Union, Switzerland, or the UK to the United States, as outlined in this Policy, we are a committed participant in the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as applicable. The Federal Trade Commission oversees our compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

When we engage third parties to process personal information on our behalf under the Data Privacy Framework, these third parties must also comply with the obligations of the Framework. We accept liability for any non-compliance by these third parties, unless we can demonstrate that we are not responsible for the event leading to any incurred damages.

9. How Can You Contact Us?

The address and contact details of our office where LightRay is located can be found here: (https://lightray.ai/#contact). You can contact a member of our privacy team at privacy@lightray.ai.

10. Binding Arbitration

If your dispute or complaint related to your Personal Data that we received in reliance on the Data Privacy Framework cannot be resolved by us, nor through the dispute resolution mechanism mentioned above, you may have the right to require that we enter into binding arbitration with you under the Data Privacy Framework “Recourse, Enforcement and Liability” Principle and Annex I of the Data Privacy Framework.

11. Third Party Links

Our Services provide links to external third-party websites, plug-ins, and applications for your convenience. When you click on these links or activate these connections, third parties might collect or share your data. We do not have authority over these external sites and their privacy policies. Therefore, once you navigate away from our website, we advise you to review the privacy notices of each site you visit, as our Policy and procedures do not extend to those external websites.

Additionally, we may offer access to forums, message boards, and news groups on our Services. It’s important to be aware that any information you share in these forums becomes publicly accessible. We do not oversee the subsequent use of this information and urge you to be mindful of the data you choose to disclose. Please note that our sites are not designed for or targeted at individuals under the age of 18.

12. Changes to This Policy

We may periodically update this Policy to accommodate evolving legal, regulatory, or operational needs. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We recommend that you regularly visit this page to stay informed about our current privacy practices.

Last Updated: 1st February 2024

Terms of Service

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Copyright And Trademark Information

Copyright © 2024 LightRay, Inc All rights reserved.

This website (this “Website”), and the information which it contains, such as text, graphics, images, data, reports, links, information obtained from LightRay’s licensors, services and other material and Deliverables (as defined below) contained on this Website or provided through Services (as defined below) made available on the Website (collectively, “Content”) are the property of LightRay, its affiliates and its licensors, and are protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions, database and other intellectual property rights. You must not copy, transmit, modify, distribute, make available to the public or create any derivative works from any of the content that you find on the Services for commercial purposes without first obtaining our consent to do so. By way of example only, and not as a limitation, “LightRay” and the LightRay logo are registered trademarks of LightRay Inc., under the applicable laws of the United States and/or other countries. Other LightRay product or service names or logos appearing on this Website are either trademarks or registered trademarks of LightRay Inc. and/or its affiliates. The absence of a product or service name or logo from this list does not constitute a waiver of LightRay’s trademark or other intellectual property rights concerning that name or logo.

You may not (and may not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Services. You agree not to access the Services by any means other than through the interface that is provided by us for use in accessing the Services. Any rights not expressly granted herein are reserved. All other product names are trademarks or registered trademarks of their respective owners.

Services, Subscriptions and Fees

Services Available Through this Website

LightRay makes available certain services and features via this Website (each a “Service” and collectively, “Services”). Depending on the Service, such Service may be (1) publicly accessible without any purchase of the Service required; (2) accessible only to those who have purchased the Service; or (3) accessible to only those who have subscribed to that Service for a fee. By using this Website, you agree to only use the Service or Services that are publicly accessible or that You have purchased or to which You have subscribed. If You choose to use, purchase or subscribe to one of LightRay’s Services as may be made available from time to time, additional terms and conditions may be imposed by LightRay via a separate click through or signed agreement.

Rights to Use Website and Services

Your right to use the Website and Services is limited in scope, revocable, personal, non-transferable and non-exclusive. Provided that You comply at all times with these Terms and Conditions and any separate agreement between You and LightRay, and subject to the limitations set forth herein, LightRay will provide You with access to the Website and, to the extent You subscribe or purchase Services. You are responsible for obtaining any equipment and Internet service necessary to access the Website and Services.

Deliverables

Numerous reports, data and other services are offered at the Website for additional fees. All terms used but not defined herein are set forth on the Website. You hereby covenant to ensure that all users that gain access to the Website and/or the Services from You are bound by these terms. Except as expressly set forth in this Agreement or other written agreement between You and LightRay, no license or other right in or to the Website, Services or Content are granted to You, by implication, estoppel, or otherwise, and all such licenses and rights are hereby reserved.

Fees

You shall pay all fees or charges to Your account with LightRay in accordance with the fees, charges, and billing terms in effect at the time You subscribe to the Services or that You order the applicable Content from the Services. You shall be responsible for any and all use, sales or other taxes arising from Your use of any Deliverables or Services provided by LightRay or its third-party suppliers.

Login Credentials

If LightRay provides You with a username and/or password (“Login Credentials”), You agree that You are responsible for protecting Your Login Credentials from unauthorized use, and You are responsible for all activity that occurs under those Login Credentials. You agree to notify us immediately if You believe that any of Your Login Credentials has been or may be used without Your permission so that appropriate action can be taken. LightRay is not responsible for any loss or damage caused by, or expense incurred by You as a result of, your failure to safeguard Your Login Credentials.

Term

Your subscription to Services or access to paid Content shall commence on the date You first used the Services or download or otherwise receive such Content and shall continue for the period of time for which You have subscribed to the Services, unless earlier terminated or extended pursuant hereto.

Use Of Content

You may view, copy, download, and print Content, subject to the following conditions: (i) the Content may be used solely for Your internal informational purposes, and no part of the Website, Services, or Content may be reproduced, transmitted or otherwise distributed in any form, by any means, electronic or mechanical, including photocopying and recording for any other purpose and (ii) copyright, trademark and other proprietary notices may not be removed from any Content or other materials obtained from the Services.

Any special rules for the use of certain Content accessible through subscription services on this Website may be included elsewhere within the Website and are incorporated into these Terms and Conditions by reference.

The Content is protected by copyright under both United States and foreign laws. Title to the Content remains with LightRay or its licensors. Except as expressly set forth in these Terms and Conditions or other click through or written agreement between You and LightRay, no license or other right in or to this Website or Content are granted to You, by implication, estoppel, or otherwise, and all such licenses and rights are hereby reserved. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the sole discretion of LightRay. You shall not:

• Modify, adapt or create derivative works based on the Website, the Services available from LightRay or the Website’s Content;
• “Scrape”, “crawl”, “frame” or “mirror” any Content or create Internet “links” to or from the Website;
• Disassemble, reverse engineer, or decompile the Services provided via this Website or Content, or access the Website or Content in order to build a competitive product or service, build a product or service using similar ideas, features, functions or graphics, or copy any ideas, features, functions or graphics;
• Use, intentionally or unintentionally, the Services or any of content therein, in a manner that constitutes an infringement of our rights or the rights of other users or third parties or that is contrary to or in violation of any applicable international, national, federal, state, or local law, rule, or regulation having the force of law;
• Modify, merge, copy, reproduce, download, export, duplicate, store, disseminate, distribute, transfer, display, disassemble, reverse engineer, tamper with, or otherwise attempt to decrypt or derive content, source code, any trade secrets or any proprietary information or create any applications or any derivative works thereof, or otherwise exploit the Services or any portion thereof, without our prior written authorization;
• Attempt to gain unauthorized access to the Services or the server on which the Services are stored, or any server, computer or database connected to the Services; or attempt to circumvent any restrictions imposed on your use or access of the Services;
• Use any robot, spider, other automatic software or device, or manual process to monitor or copy content, or use any framing techniques to include any portion of the Services, without our prior written authorization;

If You violate any of these Terms and Conditions, your permission to use the Content automatically terminates and You must immediately destroy any copies You have made of any portion of the Content.

Notice And Take Down Procedures; Copyright Agent

If You believe any materials accessible on or from this Website infringe Your copyright, you may request removal of those materials (or access thereto) from this Website by contacting LightRay’s copyright agent (identified below) and providing the following information:

• LightRay Copyright Agent, 8375 West 200 South, Suite 225, Salt Lake City, Utah, 84101, USA
• Identification of the copyrighted work or infringing material that You believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
• Your name, address, telephone number and (if available) e-mail address.
• In an effort to protect the rights of copyright owners, LightRay maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of this Website who are repeat infringers.

Indemnity

You agree to indemnify, defend and hold harmless LightRay, its affiliates, officers, directors, employees, consultants, agents, representatives, licensors, and suppliers, from any and all claims, losses, liability, damages and/or costs (including reasonable attorneys’ fees and costs) arising out of or relating to (1) Your use of the Website, Services and/or Content; (2) Your violation of these Terms and Conditions, including without limitation any representations and warranties hereunder and any agreements incorporated by reference; and/or (3) Your infringement, or infringement by any other user of Your account(s), of any intellectual property or other right of any person or entity.

Enforcement Of Terms and Conditions

These Terms and Conditions are governed and interpreted pursuant to the laws of the State of New York, United States of America, without reference to its conflicts of law principles, to the extent such principles would apply the law of any other jurisdiction.

All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration before a single arbitrator conducted in the English language in New York, New York, U.S.A. under the Commercial Arbitration Rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the State of New York. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys’ fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, LightRay shall be entitled to seek injunctive relief, security or other equitable remedies from the United States District Court for the Southern District of New York or any other court of competent jurisdiction.

If any part of these terms is held to be unlawful, void or unenforceable, that part will be deemed severable and shall not affect the validity and enforceability of the remaining provisions. LightRay may, at its sole discretion and without notice, revise these terms at any time by updating this posting.

Entire Agreement

These Terms and Conditions are the entire agreement between the parties relating to the subject matter herein, supersedes all previous communications, understandings and agreements (whether oral or written) and shall not be modified except in writing signed by both parties, in Your express acceptance of other terms in the course of Your use of this Website or by posting by LightRay of new Terms and Conditions from time to time; provided that, if You have an existing click through agreement or written agreement with LightRay regarding Services or Content, that existing click through agreement or written agreement shall continue in full force and effect without amendment by these Terms and Conditions.

Other Terms

These Terms and Conditions do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. Neither party is authorized to assume or create any obligation or responsibility on behalf of, or in the name of, the other or to bind the other in any manner. You may not assign or transfer these Terms and Conditions without LightRay’s prior written consent. LightRay retains ownership of all intellectual property rights to its Content, technology, software, documentation and tools used in connection with the Website, Services, and/or Content. Notices delivered under these Terms and Conditions must be given in writing and will be effective when received. The headings and captions used in these Terms and Conditions are used for convenience only and are not to be considered in construing or interpreting these Terms and Conditions.

For Additional Information:

If you have any questions about the rights and restrictions above, please contact LightRay by email at contact@lightray.ai.

Last Updated: 1st February 2024

Confidentiality Disclaimer

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This Confidentiality Disclaimer ("Disclaimer") sets forth the terms and conditions governing the use and disclosure of confidential information in connection with your use of the services provided by LightRay Inc. ("we," "us," or "our") through our platform and website www.lightray.ai (the "Platform").

Confidential Information

Exceptions

The obligations set forth in this Disclaimer shall not apply to Confidential Information that:

• Is or becomes publicly available through no fault of the Receiving Party;
• Was already lawfully in the possession of the Receiving Party prior to its disclosure;
• Is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information; or
• Is required to be disclosed by law, court order, or governmental authority. In such cases, the Receiving Party shall notify the Disclosing Party promptly to allow the Disclosing Party to seek a protective order or take other appropriate measures to maintain the confidentiality of the information.

Security Measures

We take reasonable measures to protect the confidentiality of your data and information on the Platform. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee absolute confidentiality or security. You acknowledge and accept the inherent risks associated with the transmission and storage of information over the internet.

Disclaimer of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any damages, losses, or expenses arising out of or in connection with the use or disclosure of Confidential Information on the Platform, including any unauthorized access, disclosure, or loss of data. You assume all responsibility for safeguarding your own Confidential Information and using the Platform in accordance with this Disclaimer.

Governing Law and Jurisdiction

This Disclaimer shall be governed by and construed in accordance with the laws of India & United States. Any legal action or proceeding arising out of or in connection with this Disclaimer shall be brought exclusively in the courts of India & United States.

Contact Us

If you have any questions, concerns, or requests regarding this Disclaimer or your use of the Platform, please contact us at legal@lightray.ai .

Last Updated: 1st February 2024